Könux Travel Privacy Policy
Who we are
Our website address is: https://konuxtravel.com.ar.
What personal data we collect and why we collect it
- Inquiry and contact forms: When you send us an inquiry through our forms or via the WhatsApp button, we collect the data you provide (name, email, phone, travel dates, number of passengers and interests) for the sole purpose of responding to your request and quoting or managing your excursions and tourist services.
- Booking and payment processing: If you make a booking or purchase through the website, we collect the necessary information to issue invoices and coordinate service logistics (full name, ID/Passport number, contact information, and passenger details). Card or bank transfer payments are processed through secure third-party payment gateways; we do not store credit or debit card information on our servers.
- Comments: If you leave a comment on the site, we collect the data shown in the comments form, your IP address, and browser ID string to help spam detection.
- Cookies: We use cookies to improve your browsing experience, remember your preferences for future sessions, and analyze our website traffic using analytics tools. You can configure your browser to reject all cookies or to notify you when one is sent.
Who we share your data with
We do not sell, rent, or share your personal data with third parties for commercial purposes. Your data is only shared with:
- Tourism and transport service providers: Only the data necessary (such as names or document) for the issuance of vouchers, travel insurance or passenger lists required for excursions.
- Integrated payment gateways: To process payments in an encrypted and secure manner.
- Legal requirements: In case of request by competent judicial or administrative authorities.
How long do we keep your data?
The data provided for inquiries and booking management will be kept for the time necessary to provide the requested service, comply with legal/tax obligations, or until you request its deletion.
What rights do you have over your data?
In accordance with Law No. 25,326 on the Protection of Personal Data, you have the right to access, rectify, update, or request the deletion of the personal information we hold about you. This does not include data that we are legally obligated to retain for administrative, legal, or security reasons.
To exercise any of these rights or to make an inquiry about your data, you can contact us directly through our official channels on the website.
